As part of our commitment to ensuring the security of our customers, we have implemented additional measures to combat credit card fraud, especially as our sales have increased.

If your order is in verification, unfortunately, we were unable to verify it with the information provided. You should have received a verification email with instructions on how to proceed. 

To initiate verification, please respond to the email with your phone number and a convenient time for one of our Customer Care agents to reach out to you. Alternatively, you can create a new Support Ticket or contact us directly at (833) 235-5263 between 7:00 AM and 8:00 PM Pacific Time.

Please note that if we are unable to verify your order within a reasonable timeframe, it will be canceled.